Level-1 Officer

Resolving primary queries/Web portal related problems/Data related query

Chief Manager

smslbc@centralbank.co.in

0755-2674022

Level-2 Officer

If the query is not resolved within 2 days, matter may be escalated to Level 2 officer.

Assistant General Manager

0755-2674022

Level-3 Officer

If the query is not resolved within 4 days, matter may be escalated to Level 3 officer.

Deputy General Manager

dzm1@centralbank.co.in

0755-2674088

Level-4 Officer

If the query is not resolved within 7 days, matter may be escalated to Level 4 officer.

Field General Manager

zmbhopzo@centralbank.co.in

0755-2674022